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I saw a quote on a discussion board recently in a conversation about telecommuting and taking care of personal business during work time: If they want me to answer my email at night and on the weekends, they shouldn’t have a problem with me making personal calls or email during the day.

One of the recurring themes in Seth Godin’s latest book, Linchpin, is the idea that the way to succeed in the future is to move away from factory work – of all kinds, either physical or intellectual. In the blog post Goodbye to the Office, he makes explicit his point that the modern office is just a different type of factory. And that if you are doing your work outside the office even a little, why do even need the office in the first place?

Which got me thinking: Is there a future for the weekend? If not, is that a bad thing? A good thing? Just “a thing”?

The modern weekend, of course, is as it is based on a century of factory work, office work, and public education. The same can be said for winter break, spring break, and summer vacation. People want (need? demand?) time to get away from the grind, and expect their work life and their life work be kept separate.

But if you no longer need the factory, if you no longer need the office, do you really need the weekend (or spring break or summer vacation) to get away from it all?

Standardization of medicine as a result of the desire for predictable outcomes. Unbelievable differences between US practice of medicine and doctors in other parts of the world.

Doctors as cogs in the machine as the “art” of medicine is systematically removed from the practice of medicine, despite the fact that those in the need of the most critical medical care require a doctor who grasps the art, not just the science. (Think “House, MD”).

What does it mean to be a “good” doctor? Who are you trying to please, who are you really serving? Should doctors be embarrassed about how much money they make? should they not make so much money? How much is too much?

Why would anyone want to be a doctor under these conditions?

These were all thoughts left rattling around in my mind after reading Atul Gawande’s book “Better”. I’m still not sure what to think.

“If you really need something to get done, find someone who is already busy.”

I’ve heard this advice many times over the years, and even given it as advice a few times. I have accepted it as true, but haven’t given much thought to why it is true.

Reading Seth Godin’s latest, Linchpin, the answer occurred to me: busy people are the artists, the linchpins of an organization. The ones who actually get things done and make things happen.

On the other hand you have what I would call the “occupied” people, those who perform a specific task that was given them and then wait for someone to tell them their next task. These are the factory workers, the interchangeable pieces of the infrastructure of the company. The people who simply do things.
When I look at it this way, it’s obvious why the busy person is who you turn to when you need someone.

In his book Outliers: The Story of Success (which I will be reviewing soon), Malcolm Gladwell discusses the 10,000 hour rule, which states that to achieve mastery – of anything – requires 10,000 hours of deliberate practice. (Readers of Geoff Colvin’s Talent is Overrated will recognize this idea, as well.) This is, to put it mildly, a lot of hours.

Last week a couple of bloggers I follow asked themselves if they thought all this effort was worth it.  From Did I Say That Out Loud?

So then the next question is do I even want to be an expert at anything? Is it worth 10,000 hours to master something so completely? Or is my time better spent doing the daily tasks in front of me the best that I can? Or is there some organic blend of the two?

And from Penelope Trunk’s Brazen Careerist:

There are a few things about the article [The Making of an Expert by Anders EricssonMichael Prietula and Edward Cokely in the July/August HBR] that really make me nervous. The first is that you need to work every single day at being great at that one thing if you want to be great. This is true of pitching, painting, parenting, everything. And if you think management in corporate life is an exception, you’re wrong. I mean, the article is in the Harvard Business Review for a reason.

I was trying to come up with responses to these to let them know that it is worth the effort if you’ve found something you love. I was having a hard time coming up with the right words, so took a break to watch tennis. To watch Roger Federer win the Australian Open, his record 16th major tournament win.

And it all became clear. Not a whole lot of words needed (though I ended up typing a lot anyway).

Is chasing mastery worth the trouble? Your damn right it is.

In How Life Imitates Chess: Making the Right Moves, from the Board to the Boardroom, former world chess champion Gary Kasparov discusses the challenges of solving “puzzles”:

Knowing a solution is at hand is a huge advantage; it’s like not having a “none of the above” option. Anyone with reasonable competence and adequate resources can solve a puzzle when it is presented as something to be solved. We can skip the subtle evaluations and move directly to plugging in possible solutions until we hit upon a promising one. Uncertainty is far more challenging. Instead of immediately looking for solutions to the crisis, we have to maintain a constant state of asking, “Is there a crisis forming?”

This is the future work. As Harold Jarche mentions in his recent post A Linchpin Culture (in which he discusses Seth Godin’s latest book):

The work that we will be paid for is the difficult, innovative, one of a kind, creative stuff…. We will be facing more complexity and chaos in our work. There are fewer easy answers, easy jobs with good pay, or simple ways to keep a job for life.

Solving a puzzle that you know has a solution may require knowledge, but it is knowledge that already exists. Figuring out if there is a solution to a problem, or even if there is a problem at all, requires the manipulation of existing knowledge, the gathering of new knowledge / information, and the creation of something new.

In other words, it requires art.

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Brett's Waste Blog by G. Brett Miller is licensed under a Creative Commons Attribution-Share Alike 3.0 United States License. Based on a work at blog.gbrettmiller.com.

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